Any package ordered is for use of the original receipt of the product, and the recipient must not publish or otherwise distribute it to anyone. Training videos of packages are coded and are only playable in one device (laptops or pcs) After you pay a download link will be provided to you which included all the packages files in a zip file. After extracting it there is an .exe in file which by running that your machine id will be extracted. Send this code to our support to receive your educational video activation code within a maximum of 24 hours.
After receiving the activation code customer will have 12 hours to check all the content of the package and conforming to the headings on the website and ensure that all files are correct.
Any types of copying and distribution of packages are against the law and will be prosecuted in accordance with the rights of authors.
Supporting of packages includes troubleshooting of packages file and responding to customers bugs queries about only that package and does not include support for a client case project, and any modification or customization of a project, according to the client’s project, involves technical consulting, which is have a different process.
All packages offered on our website are strictly for educational purposes, aimed at demonstrating the effective use of software, coding, and simulation techniques. CAE assistant group is not responsible for the use of training content in laboratory, industrial, and manufacturing implementation. Consequently, we cannot guarantee their efficacy in such simulations.
Receiving file packages could take it up to one to two weeks. However, usually, all packages are available immediately after purchase in the dashboard.
You can not cancel or refund the order after ordering the product. Therefore, when ordering, pay attention to the time of product preparation (in the case of pre-order) as well as the content of the package.
If you made a purchase by mistake, we can not cancel or refund the money. Refunds only be accrued according to the refund policy.
Project package VS Training package
Both project packages and training Project packages include software files, video tutorials, and related documents. However, training packages also focus on the content, theory, and in-depth learning but project packages focus on simulation not theory. So, In this type of package, we try to show you how to simulate different examples step-by-step completely. Pay attention to this difference when you purchase the package.
1.Quality assurance of training packages(Refund Law)
According to this guarantee, if the package does not consistent with Training Quality Assurance Requirements, you will be offered one of the following options: 70% of your NET payment(without a service fee) will be refunded to your bank account. Or another package will be offered to you as an alternative.
2.Training Quality Assurance Requirements:
- Using the quality assurance of the training is possible up to 5 days after purchase.
- You can ask for the quality assurance of the selected product in any of the following situations.
- Inconsistency of the headings with the content of the training
- Technical bugs in a way that prevents the use of training content (editing, sound quality, etc.
- Scientific problems in teaching; Please note that the following are not scientific problems:
- Wrong typing and writing on slides or handwriting
- A literal mistake in the expression of words
- Mismatches of the headings on the site with the customer’s requirements
(The responsibility of the CAE assistant is within the scope of the headings contained in the site and the user must check that these headings are consistent with his/her purpose before purchasing the package.)
- Teacher’s lack of control over the content
- Mismatch of title with training content*(In some packages, it is mentioned in the description of the package or the syllabus that some parts will be prepared later or soon. When purchasing, pay attention to this item.This item cannot be your reason for not matching the syllabus with the contents of the package.)
- Incomplete accompanying files.
Note: The group previews about 1% of the total time of training. It is recommended that you view the previews before purchasing the package. Things like teacher voice and speech, speaking tone, teaching style, teaching speed, etc. are all easily visible in the previews and cannot be used as a guarantee of quality. The quality assurance of the training is pursued in one of the ways mentioned above (in cases that are not visible from the previews, headings, and descriptions of the training).
3.Project consulting and simulating
Upon submission of the request, the client will be given a free initial technical consultation, including the method of solution, requirements for the project and a description of the services, and an estimate of the time required and the cost. The project will also be split step by step and prepaid, and the cost of each step and our task of that step will be determined. Payment will not be refunded if the customer discontinues at any stage of the work. If for any reason, any phase of the project can’t be simulated correctly, the phase’s cost will be refunded completely(Net amount).
Order process for project:
3-1- Prepay and sending the Receipt.
3-2-Preparing the customized project completely by CAE Assistant Group.
3-3- Sending a video that shows your project has been prepared completely.
3-4- Payment of the remaining amount*.
3-5- Sending the project files completely.
*If the customer confirms the preview (Step3), the files have been sent to the customer after payment and the project payment will not be refunded unless either the files do not match the preview video (Step-3) or there is a problem with running it.
**In case of delay in paying the remaining amount of the project in Step3 without a valid reason, 1.5% will be added to the total amount of the project for each day of delay. Also, if 20 days have passed since step 3, all the intellectual rights of the project will be assigned to the company and the prepayment amount will remain with the company to compensate for the financial damage.
When registering for classes, private and public, educational topics will be presented to students. Once registered, before the start of classes, in case of cancellation 70% of the payment amount(Net amount) will be refunded and after the start, fee will not be refunded.
Packages that have not been prepared yet are available on the website by pre-order, so that if the number of orders reaches the limit, the preparation of that package will be a priority. If the order is registered, an email with the invoice and preparation time will be sent to the customer, and in order to register the order, the customer must pay the package price. It should be noted that if the package is not submitted on time, the payment will be refunded (Net amount).
If you purchase any membership accounts, you can ask our experts by sending a consulting ticket if you have any questions about your modeling after viewing the training packages.
Depending on the account you purchase, the number of tickets you can send will be different per year.
Each ticket can have three questions from the same topic, and if it has more than three questions, it will be returned so that you can modify it and ask only three questions.
The purpose of this service is that you, having the opportunity to ask questions and receive answers after learning from the educational packages, can correctly build your model in the Abaqus software and get correct answers from it.
It is crucial to watch the training videos related to your project in full before sending a ticket to get the most out of this service.
7.Discount for Membership Plan
If you want to buy one or a number of training packages, but you are looking for a discount and a more economical price, we recommend you to use the membership plans. In these plans, you can access 2 to 10 packages based on the plan; but if you need more packages, you can buy more items with the extra discount suggested in these plans.
8.Certificate of Completion
In case you need a certificate of course completion, you can request and get a certificate from CAEassistant. We will issue it within a week after your request. This certificate does not imply your qualification in the course but certifies passing the course.
9. NON-DISCLOSURE AGREEMENT(NDA)
THIS AGREEMENT (the “Agreement”) is entered into on the purchase date by and between CAE Assistant company (ARIO RICO S.L), located in Spain ( the” Disclosing Party”), and package purchase with an address at any location (the “Receiving Party”).
The Receiving Party hereto desires to participate in discussions regarding purchasing academy/ business membership (the “Transaction”). During these discussions, Disclosing Party may share certain proprietary information with the Receiving Party. Therefore, in consideration of the mutual promises and covenants contained in this Agreement, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereto agree as follows:
9-1.Definition of Confidential Information.
(a) For purposes of this Agreement, “Confidential Information” means any data or information that is proprietary to the Disclosing Party and not generally known to the public, whether in tangible or intangible form, in whatever medium provided, whether unmodified or modified by Receiving Party or its Representatives (as defined herein), whenever and however disclosed, including, but not limited to: (i) any marketing strategies, plans, financial information, or projections, operations, sales estimates, business plans and performance results relating to the past, present or future business activities of such party, its affiliates, subsidiaries and affiliated companies; (ii) plans for products or services, and customer or supplier lists; (iii) any scientific or technical information, invention, design, process, procedure, formula, improvement, technology or method; (iv) any concepts, reports, data, know-how, works-in-progress, designs, development tools, specifications, computer software, source code, object code, flow charts, databases, inventions, information and trade secrets; (v) any other information that should reasonably be recognized as confidential information of the Disclosing Party; and (vi) any information generated by the Receiving Party or by its Representatives that contains, reflects, or is derived from any of the foregoing. Confidential Information need not be novel, unique, patentable, copyrightable or constitute a trade secret in order to be designated Confidential Information. The Receiving Party acknowledges that the Confidential Information is proprietary to the Disclosing Party, has been developed and obtained through great efforts by the Disclosing Party and that Disclosing Party regards all of its Confidential Information as trade secrets.
(b) Notwithstanding anything in the foregoing to the contrary, Confidential Information shall not include information which: a) was lawfully possessed, as evidenced by the Receiving Party’s records, by the Receiving Party prior to receiving the Confidential Information from the Disclosing Party; (b) becomes rightfully known by the Receiving Party from a third-party source not under an obligation to Disclosing Party to maintain confidentiality; (c) is generally known by the public through no fault of or failure to act by the Receiving Party inconsistent with its obligations under this Agreement; (d) is required to be disclosed in a judicial or administrative proceeding, or is otherwise requested or required to be disclosed by law or regulation, although the requirements of paragraph 4 hereof shall apply prior to any disclosure being made; and (e) is or has been independently developed by employees, consultants or agents of the Receiving Party without violation of the terms of this Agreement, as evidenced by the Receiving Party’s records, and without reference or access to any Confidential Information.
Any commercial use, any kind of publication such as publication on video platforms such as YouTube, websites, social networks, copying, use other than the systems registered on the website and reproduction of educational packages are prohibited and are examples of disclosure of confidential information. and in accordance with the laws, the wrongdoers will be dealt with seriously and legally.
The subscription that you purchase or renew determines the scope, features, and price of your access to a Subscription Plan. You may not transfer, assign, or share your subscription with anyone else
9-2.Disclosure of Confidential Information.
From time to time, the Disclosing Party may disclose Confidential Information to the Receiving Party. The Receiving Party will: (a) limit disclosure of any Confidential Information to its directors, officers, employees, agents or representatives (collectively “Representatives”) who have a need to know such Confidential Information in connection with the current or contemplated business relationship between the parties to which this Agreement relates, and only for that purpose; (b) advise its Representatives of the proprietary nature of the Confidential Information and of the obligations set forth in this Agreement, require such Representatives to be bound by written confidentiality restrictions no less stringent than those contained herein, and assume full liability for acts or omissions by its Representatives that are inconsistent with its obligations under this Agreement; (c) keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used by it in safeguarding its own confidential information; and (d) not disclose any Confidential Information received by it to any third parties (except as otherwise provided for herein).
9-3.Use of Confidential Information.
The Receiving Party agrees to use the Confidential Information solely in connection with the current or contemplated business relationship between the parties and not for any purpose other than as authorized by this Agreement without the prior written consent of an authorized representative of the Disclosing Party. No other right or license, whether expressed or implied, in the Confidential Information is granted to the Receiving Party hereunder. Title to the Confidential Information will remain solely in the Disclosing Party. All use of Confidential Information by the Receiving Party shall be for the benefit of the Disclosing Party and any modifications and improvements thereof by the Receiving Party shall be the sole property of the Disclosing Party.
9-4.Compelled Disclosure of Confidential Information.
Notwithstanding anything in the foregoing to the contrary, the Receiving Party may disclose Confidential Information pursuant to any governmental, judicial, or administrative order, subpoena, discovery request, regulatory request, or similar method, provided that the Receiving Party promptly notifies, to the extent practicable, the Disclosing Party in writing of such demand for disclosure so that the Disclosing Party, at its sole expense, may seek to make such disclosure subject to a protective order or other appropriate remedy to preserve the confidentiality of the Confidential Information; provided that the Receiving Party will disclose only that portion of the requested Confidential Information that, in the written opinion of its legal counsel, it is required to disclose. The Receiving Party agrees that it shall not oppose and shall cooperate with efforts by, to the extent practicable, the Disclosing Party with respect to any such request for a protective order or other relief. Notwithstanding the foregoing, if the Disclosing Party is unable to obtain or does not seek a protective order and the Receiving Party is legally requested or required to disclose such Confidential Information, disclosure of such Confidential Information may be made without liability.
This Agreement shall remain in effect for a two-year term (subject to a one-year extension if the parties are still discussing and considering the Transaction at the end of the second year). Notwithstanding the foregoing, the Receiving Party’s duty to hold in confidence the Confidential Information that was disclosed during the term shall remain in effect indefinitely.
Both parties acknowledge that the Confidential Information to be disclosed hereunder is of a unique and valuable character and that the unauthorized dissemination of the Confidential Information would destroy or diminish the value of such information. The damages to Disclosing Party that would result from the unauthorized dissemination of the Confidential Information would be impossible to calculate. Therefore, both parties hereby agree that the Disclosing Party shall be entitled to injunctive relief preventing the dissemination of any Confidential Information in violation of the terms hereof. Such injunctive relief shall be in addition to any other remedies available hereunder, whether at law or in equity. Disclosing Party shall be entitled to recover its costs and fees, including reasonable attorneys’ fees, incurred in obtaining any such relief. Further, in the event of litigation relating to this Agreement, the prevailing party shall be entitled to recover its reasonable attorney’s fees and expenses.
9-7.Return of Confidential Information.
Receiving Party shall immediately return and redeliver to Disclosing Party all tangible material embodying any Confidential Information provided hereunder and all notes, summaries, memoranda, drawings, manuals, records, excerpts or derivative information deriving therefrom, and all other documents or materials (“Notes”) (and all copies of any of the foregoing, including “copies” that have been converted to computerized media in the form of image, data, word processing, or other types of files either manually or by image capture) based on or including any Confidential Information, in whatever form of storage or retrieval, upon the earlier of (i) the completion or termination of the dealings between the parties contemplated hereunder; (ii) the termination of this Agreement; or (iii) at such time as the Disclosing Party may so request; provided however that the Receiving Party may retain such of its documents as is necessary to enable it to comply with its reasonable document retention policies. Alternatively, the Receiving Party, with the written consent of the Disclosing Party may (or in the case of Notes, at the Receiving Party’s option) immediately destroy any of the foregoing embodying Confidential Information (or the reasonably nonrecoverable data erasure of computerized data) and, upon request, certify in writing such destruction by an authorized officer of the Receiving Party supervising the destruction).
9-8.Notice of Breach.
Receiving Party shall notify the Disclosing Party immediately upon discovery of, or suspicion of, (1) any unauthorized use or disclosure of Confidential Information by Receiving Party or its Representatives; or (2) any actions by Receiving Party or its Representatives inconsistent with their respective obligations under this Agreement, Receiving Party shall cooperate with any and all efforts of the Disclosing Party to help the Disclosing Party regain possession of Confidential Information and prevent its further unauthorized use.
9-9.No Binding Agreement for Transaction.
The parties agree that neither party will be under any legal obligation of any kind whatsoever with respect to a Transaction by virtue of this Agreement, except for the matters specifically agreed to herein. The parties further acknowledge and agree that they each reserve the right, in their sole and absolute discretion, to reject any and all proposals and to terminate discussions and negotiations with respect to a Transaction at any time. This Agreement does not create a joint venture or partnership between the parties. If a Transaction goes forward, the non-disclosure provisions of any applicable transaction documents entered into between the parties (or their respective affiliates) for the Transaction shall supersede this Agreement. In the event such provision is not provided for in said transaction documents, this Agreement shall control.
NO WARRANTIES ARE MADE BY EITHER PARTY UNDER THIS AGREEMENT WHATSOEVER. The parties acknowledge that although they shall each endeavor to include in the Confidential Information all information that they each believe relevant for the purpose of the evaluation of a Transaction, the parties understand that no representation or warranty as to the accuracy or completeness of the Confidential Information is being made by the Disclosing Party. Further, neither party is under any obligation under this Agreement to disclose any Confidential Information it chooses not to disclose. The Disclosing Party shall have no liability to the Receiving Party (or any other person or entity) resulting from the use of the Disclosing Party’s Confidential Information or any reliance on the accuracy or completeness thereof.
(a) This Agreement constitutes the entire understanding between the parties and supersedes any and all prior or contemporaneous understandings and agreements, whether oral or written, between the parties, with respect to the subject matter hereof. This Agreement can only be modified by a written amendment signed by the party against whom enforcement of such modification is sought.
(b) The validity, construction and performance of this Agreement shall be governed and construed in accordance with the laws of europe (state) applicable to contracts made and to be wholly performed within such state, without giving effect to any conflict of laws provisions thereof. The Federal and state courts located in euorpe (state) shall have sole and exclusive jurisdiction over any disputes arising under, or in any way connected with or related to, the terms of this Agreement and Receiving Party: (i) consents to personal jurisdiction therein; and (ii) waives the right to raise forum non conveniens or any similar objection.
(c) Any failure by either party to enforce the other party’s strict performance of any provision of this Agreement will not constitute a waiver of its right to subsequently enforce such provision or any other provision of this Agreement.
(d) Although the restrictions contained in this Agreement are considered by the parties to be reasonable for the purpose of protecting the Confidential Information, if any such restriction is found by a court of competent jurisdiction to be unenforceable, such provision will be modified, rewritten or interpreted to include as much of its nature and scope as will render it enforceable. If it cannot be so modified, rewritten or interpreted to be enforceable in any respect, it will not be given effect, and the remainder of the Agreement will be enforced as if such provision was not included.
(e) Any notices or communications required or permitted to be given hereunder may be delivered by hand, deposited with a nationally recognized overnight carrier, electronic-mail, or mailed by certified mail, return receipt requested, postage prepaid, in each case, to the address of the other party first indicated above (or such other addressee as may be furnished by a party in accordance with this paragraph). All such notices or communications shall be deemed to have been given and received (a) in the case of personal delivery or electronic-mail, on the date of such delivery, (b) in the case of delivery by a nationally recognized overnight carrier, on the third business day following dispatch and (c) in the case of mailing, on the seventh business day following such mailing.
(f) This Agreement is personal in nature, and neither party may directly or indirectly assign or transfer it by operation of law or otherwise without the prior written consent of the other party, which consent will not be unreasonably withheld. All obligations contained in this Agreement shall extend to and be binding upon the parties to this Agreement and their respective successors, assigns and designees.
(g) The receipt of Confidential Information pursuant to this Agreement will not prevent or in any way limit either party from: (i) developing, making or marketing products or services that are or may be competitive with the products or services of the other; or (ii) providing products or services to others who compete with the other.
(h) Paragraph headings used in this Agreement are for reference only and shall not be used or relied upon in the interpretation of this Agreement.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first above written.